Grand Ridge Dr., Cambridge, ON

Studio Information

I usually book 2-3 weeks in advance with the exception of the holiday season when the studio is busiest.

 

The studio hours are:

Monday - 10am - 2pm, 6:30 pm-8:00 pm

Wednesday - 10 am - 2 pm

Friday - 10 am - 2 pm

Saturdays - 12 pm - 5 pm

All sessions are by appointment only. 

On-location sessions are available Saturdays and Sundays by appointment only

When booking a children's session please try and avoid scheduling your photos during nap time if at all possible. Due to the layout of the studio space, please arrive no more than 5-10 minutes before your session. Phone photos are NOT permitted during your session. Proofs are ready approximately 3 weeks after your session date.

Contracts and Model releases are required to be filled in by all clients.

I have a dog at my home. He's very friendly and although he's not allowed in the studio area, if you have allergies you may want to book a session on location instead. 

Payments

EMTs, Paypal and Cash are accepted at this time. EMT's and Paypal must be received a minimum 24hrs. before your session time. A 20% retainer is required at time of booking with the exception of event days. Your session is not confirmed until your deposit has been received. Sessions will not begin until they have been paid in full. 

Client Galleries - Event Days

Online Galleries for event days are active for 2 weeks. You will receive a reminder email one week before your gallery will expire. Once you have completed your order your images will be emailed to you within a couple of days.  There is a $25 fee to reactivate an expired gallery. Print orders please allow 2-3 weeks for delivery. Please do not save your gallery images or screenshot your photos. All galleries have an option to share your images to social media.

 

All images remain copyrighted to Vanessa Berzak Photography

In-Person Gallery Viewing

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After your session we will book an appointment time to view your photos. We do not use online galleries except for event day photos. We'll go through your photos together one at a time and you can select your favourite images from the gallery. Once you've chosen your images we will help you select the prints and products best suited for you. Pricing for digital images as well as prints will be available at your session. 

Late Policy

Occasionally we all fall behind schedule.  As a mom of two small children I understand that sometimes things happen that are beyond our control. Although I will do my best to accommodate you with your remaining session time,  your session will need to end as scheduled to ensure that the next client starts on time. For location sessions I will only remain at the location for 15 minutes past your session start time.

 

The amount of time you are late will be deducted from your session time ( If you are 20 minutes late and have booked an hour session your session will now be 40 minutes long). 

Cancellation Policy

Please allow 48 hours notice for a cancellation when possible. Any clients that cancel without notice will be required to pay their session fee in full at the time of rebooking.